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Iwata “very sorry” about day-one Wii U update

Thursday, 29th November 2012 06:14 GMT By Brenna Hillier

Nintendo president Satoru Iwata isn’t happy about the Wii U’s enormous day-one patch, but is pretty confident in the Nintendo Network’s offering once you have it installed.

The patch weighs in at 5GB and took some users several hours to download and install at launch in the US, but is required for the vast majority of the console’s online services. Early adopters were not pleased, and neither is Iwata, it seems.

“Personally I think that users should be able to use all the functions of a console video game machine as soon as they open the box,” he told IGN via email.

“So I feel very sorry for the fact that purchasers of Wii U have to experience a network update which takes such a long time, and that there are the services which were not available at the hardware’s launch.”

That said, he thinks the Nintendo Network will be worth it, even if the unique features have been difficult to message.

“It is challenging to communicate attractions which are hard to understand unless you actually touch and experience them yourself. This is especially so with Wii U because it has unprecedented entertainment potential,” Iwata said.

On top of that, the Nintendo Network is quite different from existing offerings.

“We have not thought that offering the same features that already exist within other online communities would be the best proposal for very experienced game players,” Iwata said.

“Nintendo has paid a great deal of attention to the dynamic of people playing video games together in the same room. With Wii U, we thought about expanding this concept into separate rooms which are connected online. Miiverse is a network community dedicated to video games that represents a very unique game-dedicated social graph that has never existed before.”

The Wii U arrives in Australia and Europe on November 30 – not long to wait, friends.

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12 Comments

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  1. G1GAHURTZ

    Apologies already??

    You have to say that Japanese culture beats the pants off of Western culture when it comes to this sort of stuff. For example, I don’t remember MS ever even admitting any sort of problem when it came to RRODs.

    Still…

    They can go way too far… http://m.youtube.com/#/watch?v=pqZcEwHBAk8&desktop_uri=%2Fwatch%3Fv%3DpqZcEwHBAk8

    #1 1 year ago
  2. Telepathic.Geometry

    Meh, Japanese apologies are completely hollow for me. They’re compulsory, so they really don’t mean anything. I’d take a genuine apology years late over a Japanese apology any day of the week…

    #2 1 year ago
  3. sb319

    Not sure an apology will cut it for owners of the 8gb model, presumably losing a big chunk of storage space due to this patch. There will be lawsuits.

    #3 1 year ago
  4. KAP

    Iwata, I’m sorry people bought your console too.

    #4 1 year ago
  5. Just-Joe

    @3 for what, the update was only 1gb and not the 5 people are claiming. Someone might want to change that in the article.

    http://www.n-europe.com/news/wii-u-day-one-update-about-1gb-can-be-downloaded-in-the-background-2

    #5 1 year ago
  6. DrDamn

    @3
    Aside from @5 they aren’t losing space because of the patch as such – they are losing space to the OS. That was going to happen whether it was ready loaded or not.

    #6 1 year ago
  7. BrutalZen

    Still, a large percentage of the population in Europe or America even still do not use broad-band internet or internet at home at all. So, how about those people who are f* over by Nintendo? Do they care about your apology? No, they want a console that works fine from day 1. Thank you.

    FFS

    #7 1 year ago
  8. JavelinX

    Microsoft doesn’t have to apologise because they changed every single RROD Xboxes with new ones. How many hardware house do it?

    #8 1 year ago
  9. Gekidami

    …Every “hardware house” that has hardware break down still under warranty?

    #9 1 year ago
  10. monkees19

    @7 If those people don’t have internet then they couldn’t use the features patched in with the update anyway.

    #10 1 year ago
  11. DrDamn

    @10
    Wasn’t Wii backward compatibility in the update too? That’s pretty important isn’t it.

    #11 1 year ago
  12. OlderGamer

    My local gamestop will let you bring in your WiiU system and download the patch for you.

    This is the world we live in folks, for those throwing fire, save it. You might want some to throw at MS when their system launches and is fully and always online, where an internet connection is required…for pretty much everything. Like I said just a sign of the times. The days of the SNES are long behind us. Modern day systems are built around the internet. At some point the people w/o internet will be left behind. Period. But like I said, goto a friends house, or see if the store you purchased the system at will patch it for you. Like I said my local Gamestop will.

    #12 1 year ago