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Street Fighter x Tekken Vita DLC fixes offered

Monday, 29th October 2012 22:32 GMT By Brenna Hillier

If you picked up Street Fighter x Tekken for Vita, you’ll be pleased to know Capcom and Sony think they’ve sorted out the DLC mix up which left most buyers without promised bonuses. Hit the break to find out how to grab your missing content.

As detailed in a Capcom Unity post, there were two different sets of DLC content affected by the problem – a pre-order bonus of 12 costumes for DLC characters, and a bonus downloadable content pack which should have been awarded with all digital and retail purchases, featuring 12 characters and 38 costumes.

If you redeemed either voucher before Sony corrected issues (October 24 4:00PM PST for retail vouchers, October 26 6:00PM PST for digital purchases), you’ll be affected; those who waited till after this time should be fine. If you redeemed prior to these dates and were affected, details of how and when to grab your stuff are below.

  • In-pack voucher redemption prior to October 24 4:00PM PST:
    - You should have received the “SF/TK Alternate Costume Complete Pack” (38 Alternate Costumes). On November 6, you will be entitled to the access the Additional Characters Pack (12 New Characters) and the SF/TK Alternate Costume Complete Pack (38 Costumes) for PS3 the if you log in to the PSN Store via the PS3 and select these items. They will be marked as Free based on your entitlement, and you can download the content.
    - If you prefer not to wait until November 6 to access the DLC on your PS3, please have your PSN ID, Voucher Code, description of DLC received or missing and Date/Time of redemption and contact Capcom Customer Service via email at accounts@capcom.com and we will help you in the order the request is received.
  • Full Game Purchased via Digital Download prior to October 26, 6:00PM PST:
    - The DLC content described above was not included in the download. On November 6, you will be entitled to the access the Additional Characters Pack (12 New Characters) and the SF/TK Alternate Costume Complete Pack (38 Costumes) for PS3 the if you log in to the PSN Store and select these items. They will be marked as “Free” based on your entitlement, and you can download the content.
    - If you prefer not to wait until November 6th to access the DLC on your PS3, please have your PSN ID, Voucher Code, description of DLC received or missing and Date/Time of redemption and contact Capcom Customer Service via email at accounts@capcom.com and we will help you in the order the request is received.
  • Other Situations:
    - If the above scenarios do not apply to you (i.e. you received incorrect DLC), please contact Capcom Customer Service via email at accounts@capcom.com and we will help you in the order the request is received.

If you bought the Digital Download version, you’re entitled to use your DLC in the PlayStation 3 version of the game, too. You should find the content listed as free in the PS3 Add Ons section of the PS Store, or via the Street Fighter x Tekken PS3 game menu, under System Expansion & Tools.

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