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Microsoft issuing refunds for Minecraft splitscreen issue

Tuesday, 22nd May 2012 03:21 GMT By Brenna Hillier

Microsoft has agreed to issue refunds to players who purchased Minecraft Xbox 360 Edition but can’t use split-screen multiplayer on their SD displays.

The platform holder told Kotaku that not everyone is eligible, as a change has been made to the sandbox adventure’s Arcade listing.

“We updated our pre-sale notification to inform customers that an HD screen is required for the split-screen multiplayer feature on Minecraft: Xbox 360 Edition,” a company spokesperson said.

“If a player does not have an HD screen and purchased this game prior to the notification update, they are eligible for a full refund through customer support.”

Reports suggest applying for a refund has had mixed results.

Despite the lack of couch co-op for the CRT crowd, Minecraft has sold great guns since its release on Xbox Live Arcade, totting up over 1 million sales in its first week, proving profitable in less than an hour and breaking day-one sales records for the service.

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2 Comments

  1. ManuOtaku

    Well at least they are doing something, is the least they can do really, as clearly is their fault in the first place.

    #1 2 years ago
  2. freedoms_stain

    It only takes a ton of bad press to make you do the right thing Microsoft. Saints!

    #2 2 years ago

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