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Origin ban policy update allows for single-player gaming

Monday, 16th April 2012 00:21 GMT By Brenna Hillier

EA has revised its much-criticised Origin policies so that banned users can access single-player content.

“If you find yourself with a disabled account, please note that you can still play EA games in single-player mode,” EA announced on its help pages.

“For PC games you will need to enable Origin’s offline mode to play games with a disabled account. Go to the settings tab in Origin (the gear icon) and select Go Offline.”

The publisher also noted that most bans and suspensions are temporary, and provided a link to information on disputing bans.

Origin has been the centre of much discussion since it replaced the EA ID used previously, as netting a ban from a multiplayer match in one game or even from an EA forum could then block you from all of your paid content. The platform’s terms of service allowed for this eventuality, but in response to gamer outrage, EA promised to investigate the policy.

This is at least the second time the publisher has made changes to its policies as a result of user request, axing mandatory data collection early in the service’s lifetime.

EA COO Peter Moore has asked gamers to give Origin the same benefit of the doubt as Steam enjoyed, expecting it to grow into its role within two years.

Thanks, Gamespy.

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4 Comments

  1. Talkar

    Looks like EA is really trying to give Steam some competitition now.
    There is atleast one point where Origin is better than Steam.
    “The publisher also noted that most bans and suspensions are temporary, and provided a link to information on disputing bans.”

    #1 3 years ago
  2. DSB

    You reckon?

    Sorting out a ban with EA Support sounds anything but easy. At least Steam will put you in touch with someone who speaks English as a first language, and doesn’t respond with the awkwardly patronizing niceties handed to an Indian support tech.

    So far the only thing I’ve found to give Origin any sort of advantage is the fact that you can change your actual login e-mail.

    #2 3 years ago
  3. Talkar

    I’ve only heard of players having a chance of having a ban lifted after the help of various medias, on Steam o.O

    #3 3 years ago
  4. DSB

    Besides the VACS debacle, I can’t remember a single case. I’ve seen one of the bloated egos from Rock, Paper, Shotgun conjecture that his coverage “got a ban lifted”, yet that was never a ban in the first place, just a suspension based on a guy who was apparently abusing the TOS, gifting hundreds of games within a very short time period, which will trigger most “suspicious behaviour” alarms at most responsible online services.

    It seemed to me like his issue was cleared up as soon as Support got back after New Years Eve. They were answering every one of his posts in less than 24 hours, and that was during the Xmas sale – The single most hectic time of year on Steam.

    There was the VACS fiasco, though. That sort of thing shouldn’t happen.

    #4 3 years ago

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