Fri, Feb 10, 2012 | 19:16 GMT
Valve releases update on last year’s Steam database intrusion
Valve has sent out an email, letting Steam forum and service users know, that it has still found no evidence that the intrusion last year resulted in any data theft.

Valve boss Gabe Newell said the firm is continuing its “investigation of last year’s intrusion” with the help of outside security experts, and “no evidence that the intruders took information from that database” has been found.
“Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008,” he said. “his backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords.
“We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised. However as I said in November it’s a good idea to watch your credit card activity and statements. And of course keeping Steam Guard on is a good idea as well.
“We are still investigating and working with law enforcement authorities. Some state laws require a more formal notice of this incident so some of you will get that notice, but we wanted to update everyone with this new information now.”
If you still haven’t changed your password information on the service and forums, it would still be wise to do so.


8 comments
#1
tdrules
10/02/12, 7:19 pm
“wut iz encrypshun” ~ Sony
#2
DSB
10/02/12, 7:22 pm
Yup, it’s starting to look like a Sony.
That’s really disappointing. Updated security is worth nothing if you leave old shit laying around.
#3
Razor
10/02/12, 8:12 pm
Umm, yeah, that’s great Valve, but what’s going on with Half Life 3?
#4
Christopher Jack
10/02/12, 9:25 pm
Where’s the uproar? Disappointed really, Sony had to run from torch & pitchfork wielding masses while next to nothing is happening to Valve.
#5
jacobvandy
11/02/12, 1:17 am
Uproar for what? Sony tried to keep a lid on their breach for a week, because they loosed UNENCRYPTED and COMPLETE account data for MILLIONS of users, from CURRENT databases. Valve, whose breach was nowhere near the same scale (smaller by at least a factor of 10), has been keeping people informed about it since the day it happened. Then it comes out that these records are backups from 4-8 years ago, on which the important stuff is encrypted (credit card info) or not present at all (passwords), which is WAY less serious.
The username and email address is useless to anyone beyond spam, and even if they did get my credit card info, its either expired or been changed since then, and I’ve moved a few times so the billing address isn’t correct either. There is literally nothing to be upset about here. This shit happens to big corporations now; you can’t blame them for being attacked by some douchebag nerds, especially when they’ve handled the aftermath with tact and consideration. If all of Valve’s servers went down for a month because they were caught with their pants down and trying to perform damage control, you might have a point, but this couldn’t be any more different than “pulling a Sony.”
#6
Christopher Jack
11/02/12, 1:39 am
I think the problem with Sony’s situation was the fact that some crafty little bastard(s?) exploited the organized DDoS attack & caused confusion for Sony, I think (not 100%) that the reason why Sony didn’t say anything is because they needed to pinpoint exactly what caused the problem.
I for one aren’t complaining, I got InFamous & Dead Nation from it & I’m certainly not dumb enough to share my old PSN password with my email address & my credit card I had on there was outdated so the only way it affected me (to be frank, everyone) was the down time.
Afaik, there hasn’t been a single fraud attempt connected to that hacking. Also to note, Nintendo was hacked in a very similar way, minus the uproar, apparently with both Nintendo & Sony, the only thing changed was a config file, both claim nothing was stolen.
#7
DSB
11/02/12, 2:12 am
@6 Honestly, even if what you’re suggesting is true, then that’s terrible security in and of itself.
Not knowing the extent is not an excuse for not telling people. If you don’t know what they have or don’t have, then let people know that that’s the case, so they can take their own precautions.
There’s an old theory that “information without facts” causes panic, and it might not make you look good, but it’s now scientific fact that giving people information in an emergency makes them far more capable to respond.
Valve are guilty of that too. I don’t recall hearing about credit card information the first time around, and losing credit card data (no matter the date) is just unacceptable.
You don’t need to steal anything or see widely reported fraud for it to have happened. These breaches, as a rule, have that consequence.
If people have your info, they can use that info, and they will.
#8
DEADEYES
11/02/12, 4:02 am
Try L.A NOIRE, Gabe! You may have some clues! =))