Following scheduled maintenance late last week, many PlayStation Network users have found themselves unable to access paid content.
Reports of the issue began hot on the heels of service restoration on Friday. Those struck by the problem receive error code 80023102 and the disturbing message “No content was found” when attempting to download paid purchases or access a transaction list.
Users in Australia, France, the Netherlands, New Zealand, Spain and the UK have encountered the error, but it does not appear to have troubled US users. PlayStation Plus members appear to be the most frequently affected.
Although the problem is not universal, one thread on the European PlayStation forums addressing the problem has passed 500 posts at time of writing.
“This issue appears to be affecting a larger number of users then first thought so the urgency is high to get it sorted,” moderator SuperFastZombie said on Saturday.
The latest update came on Sunday, from moderator Yaster.
“I’m being told that the cause of the problem has been identified, but a resolution has yet to become available,” he wrote.
Moderators have assured users their paid content has not been lost, and will be accessible once the issue is sorted out.