Fri, Jan 20, 2012 | 14:21 GMT

Microsoft “aware” of color output issues with dashboard update, “working on a fix”

Microsoft has said it is aware of color output issues with the Xbox 360 dashboard upgrade, and is working on resolving the problem. According to a tweet from Major Nelson, there is a “color space issue with some Xbox video apps,” and while a fix is in the works there isn’t an ETA on it at this time. Engadget notes that some users have also reported issues with “HDMI output having HDCP authentication problems” with various televisions or receivers, which black video output. Digital Foundry also noted a while back that 1080p output had been downscaled in certain videos to 720p internally, making black appears more grey in color. Plus, third-party video partner offerings seem to be limited to 720p only, while Microsoft-hosted services have a “clear quality advantage.”

These issues have been noted by users since the new dashboard was in beta, so hopefully the fix Microsoft is working on will be implemented before too much longer.

9 comments

GameExchangeShoop
20/01/12, 2:53 pm

For some reason I didn’t really notice this. I have a newer TV with HDMI and the slim model…yet for some reason I still use the component cables from my old box.

hmmm..

http://www.gameexchangeshop.com/

Gadzooks!
20/01/12, 3:10 pm

I havent noticed any problems and I stream most of my TV and movies through the 360.

OlderGamer
20/01/12, 3:59 pm

Sure they notice a color glitch, but have they noticed that the new dash is pure crap to begin with?

Da Man
20/01/12, 5:07 pm

I think they ‘ve noticed anecdotal evidence.

For some bizarre reason everyone I know likes the dashboard.

Da Man
20/01/12, 5:16 pm

del.

Double post.

NiceFellow
20/01/12, 8:41 pm

@4 given this has been confirmed via a number of fairly detailed analysis of image quality and MS themselves are acknowledging it I doubt it’s “anecdotal”.

From what I’ve read/seen it’s not a huge difference – most people probably won’t even spot it – but it does seem to be there and it does represent a downgrading of the image quality offered before the update.

Which I quite like otherwise although I’d like a few less adverts and more info on some views.

Da Man
20/01/12, 8:44 pm

I was referring to comment number 3..

DSB
20/01/12, 8:48 pm

It wouldn’t be Microsoft if they didn’t fuck up with every other patch.

itsucks
21/01/12, 2:55 pm

it wouldn’t be phony is they didn’t delete any half-arsed feature with any given firmware.

burn.