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BioWare taking SWTOR queues issue “seriously”

Monday, 19th December 2011 23:09 GMT By Brenna Hillier

BioWare has acknowledged complaints of lengthy queues to access Star Wars: The Old Republic, briefly outlining some of the challenges the team is facing.

“As you know, there are a lot of folks who want to play the game right now and we want to make sure they have lots of people to play with. Balancing this with figuring out when to bring new servers online to help alleviate the size of the queues is part art and part science,” executive producer Jeff Hickman wrote on the game’s official forums.

“On one hand, you do not want people to wait too long – on the other hand, you want to make sure that people have a dynamic, engaging community to play with for long after launch. Either way, we have one clear objective – to make sure folks have fun.

“While we can’t promise that there won’t ever be queues, we can promise you that we are taking this matter seriously and constantly reviewing them to make sure that they are manageable and reasonable.”

Those who pre-ordered the anticipated MMORPG have been enjoying an early access period in the lead up to its official launch when the US ticks over to December 20.

Thanks, GamePolitics.

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8 Comments

  1. Talkar

    There has been a lot of talk as to of why there is queuing with so many servers online. So far the general opinion seems to be that BioWare has capped all the servers at a very low number of players, since when even they’re stated as full, you won’t find more than about 500 players on 1 planet. This theory could work, as it would even out the early access players onto all the servers, and get them all populated, so that when the game launches, these artificial caps are removed, and there will be thousands upon thousands of people on the same servers. But i state again, this is just a theory, BioWare hasn’t confirmed nor denied it.

    EDIT:
    It is actually kinda stated in this update from today: http://www.swtor.com/blog/launch-downtime-reminder-new-servers-incoming

    #1 3 years ago
  2. tdrules

    I don’t know a lot of MMO’s, but why didn’t Bioware just stop people making more than one character per account before the early access was over.
    Would have reduced the strain imo

    #2 3 years ago
  3. Talkar

    Doesn’t really change that much. If i have 1 character, or 10, only determines how much HDD space i’m using on their server, and a very, very slight increase in resource usage when i’m at the char selection screen. If your offline, or your ingame, it doesn’t change anything – at all.

    #3 3 years ago
  4. Hunam

    Queue for me wasn’t that bad logging in around 7ish today.

    Fooking great game though, played it a ton. Helps that I managed to convince everyone at work to buy it too.

    #4 3 years ago
  5. Phoenixblight

    Well they stated there will be several new servers across each zone so that should alleviate some of the ques at least for Europe, imo.

    #5 3 years ago
  6. viralshag

    I’m absolutely loving this game. The only time the queues get bad for me are at the peak times but luckily I’m usually in there before then anyway.

    It’s a popular MMO launched at a time when a lot of people are off work. It doesn’t surprise me there are queues.

    #6 3 years ago
  7. viralshag

    I take that back. It’s 9.15 and I’m in a queue… haha

    #7 3 years ago
  8. trinket

    to #2 “tdrules”:

    Stopping people making more than one character makes completely zero difference to the server queues. Its physical connections that causes queues (i.e. a million people trying to squeeze into room for 100,000).

    Players can only use (play) one character at a time, so having a billion characters will still only use one physical connection to the server.

    Servers are a part of MMO launches. Role on an empty server or wait. Or use a special App to remotely log you on 2 hours before you go home ;)

    #8 3 years ago

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