EA advice on Battlefield 3 360 code issue: get a new one

Saying the launch of BF3 could have gone better would be an understatement

“The launch has been plagued with technical difficulties, ranging from overwhelmed servers to PC gamers simply not being able to play.”

They should give away some free DLC to apologise for this mess.

I have to ask and where are the retailers going to get new codes from apart from other copies of BF3 which in then makes that copy of the game almost unsaleable

@3: The kind of codes they’re talking about are the special promotional ones that are found on the receipt. Gamestop does this.

@3, why, they’ve got your money and they know you’ll still be here when it all gets fixed.

Gamers have shown that they’ll take a shit ton of abuse from game companies unless they’re playing EVE. Hell, it still amazes me how much crap Gamers were willing to settle with concerning Galaxies.

@5 thats something i’ve been saying for years but with most games in most genres.

@4 are you 100% certain about that? We have now had 3 major releases this year that have had foul ups with codes involved. How many many more times is this going to happen i ask

If they had good customer service skills, the solution would be simple.

Announce a universal code that anyone can use for the next 48 hours (or whatever time frame they deem appropriate). That way, anyone who bought official copy and code doesn’t work, they’re covered. Close the code after 48 hours, go back to normal with future copies. Done.

why doesnt my mass effect dog tag not work?

Charlie, did you log onto the Mass Effect site using the account associated with your gamertag/psn id?

@9 no…should i go on there site and sign up, to link my gamertag?

Get a new one?

If you bought it on Origin, it might go something like this: http://i.imgur.com/cGbBE.png

@Charlie. Well i had to log into EA, make sure that account was linked to my PSN ID, then go to the Mass Effect page, log-in using the EA account and then select yes i want notifications.

THEY LOOK SOOOO KEWL!!!

@11
LOL pretty good customer service there, EA
i just hope this origin bullshit fails really fast and we are free of that plague and i can purchase bf3

@ G1GAHURTZ, in ya dreams, EA change slowly into activision, GREEDY company

@13 Judging by that supporters english, it’s probably some indian sweatshop. Never a great idea if you want happy customers.

And I couldn’t agree more. The sooner they put it on Steam, the better for all of us. I’m pretty sure they could handle a missing code a hell of a lot better than that.

I seriously think we should start running a book on when BF3 goes onto STEAM… I’d bet on or around Nov 8th

Im not so sure about that. MW3 carries Steamworks and EA have been acting like big babies for a while now.