Fri, Oct 21, 2011 | 00:36 BST
Warner Bros. to resolve Batman: Arkham City Catwoman code issues
Warner Bros. has promised to “promptly” resolve missing Catwoman content codes in Batman: Arkham City for what it claims is a very small number of affected customers.
“Our customer support team has received a very small number of calls/emails (less than 0.05 percent of total units sold) regarding Catwoman codes either being invalid or not included in the game packaging,” the publisher said in a statement on the game’s community site.
“While the number of affected versions is very small, WB Games apologises for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible. All who are experiencing any issues with the game are requested to contact WB Games customer service department by calling (410) 568 – 3680 , emailing email@example.com. All matters will be handled promptly.”
All new copies of Arkham City were supposed to include a code for access to Catwoman’s content in an Online Pass-like scheme. The missing codes were part of a wider body of issues with the game’s confusing bonus content.
Batman: Arkham City is out now on PlayStation 3 and Xbox 360 in Australia and the US, to critical acclaim. It arrives in the UK today. A PC version has been delayed.