Fri, Oct 21, 2011 | 00:36 BST

Warner Bros. to resolve Batman: Arkham City Catwoman code issues

Warner Bros. has promised to “promptly” resolve missing Catwoman content codes in Batman: Arkham City for what it claims is a very small number of affected customers.

“Our customer support team has received a very small number of calls/emails (less than 0.05 percent of total units sold) regarding Catwoman codes either being invalid or not included in the game packaging,” the publisher said in a statement on the game’s community site.

“While the number of affected versions is very small, WB Games apologises for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible. All who are experiencing any issues with the game are requested to contact WB Games customer service department by calling (410) 568 – 3680 , emailing support@wbgames.com. All matters will be handled promptly.”

All new copies of Arkham City were supposed to include a code for access to Catwoman’s content in an Online Pass-like scheme. The missing codes were part of a wider body of issues with the game’s confusing bonus content.

Batman: Arkham City is out now on PlayStation 3 and Xbox 360 in Australia and the US, to critical acclaim. It arrives in the UK today. A PC version has been delayed.

Thanks, Gamefront.

10 comments

mickey2002
21/10/11, 2:09 am

I got two cat codes in my CE o.O

Takeshi
21/10/11, 5:21 am

I’m getting the game in a few hours. I hope I have no problems.

0.05%. I wonder how many that is. It seems like a small number, but could be thousands given Batman pre-orders.

OwningXylophone
21/10/11, 5:44 pm

Not sure if my Catwoman code works or not, as my CE copy is reboxed and on its way back to GAME after finding out the the Pre-order Robin DLC was only available with the standard edition of the game?!?!?!

loonylou
22/10/11, 8:41 am

I bought this game from asda on the day it came out the reason I went to asda to get the game was to get the catwomen dlc and the girl on the till said that the code wasn’t in the game my son wants this badly so he can play as catwomen I’m not paying for it with live points so please could sort this out quickly as possible thankyou

Kabby
22/10/11, 9:35 am

Your son wants to play as Catwoman? Ok.

loonylou
22/10/11, 3:25 pm

YeP what’s wrong with that he did want the Robin but the pre order was cancelled so we decided to go to asda it was a lot cheaper maybe I want to do it with catwomen aswell my daughter who is 2 loves batman and what did you get then with your batman kabby? a DVD or tshirt with yours at least he can play a different character .

Kabby
22/10/11, 3:30 pm

Cool.

strikkebil
22/10/11, 3:38 pm

when i start up the game theres like a catwoman scene before the game intro. is this normal?? it felt weirdly out of place, and when i watch lets play videos on youtube its not there. idk. should i install catwoman dlc after i finished the game or something?

dr whizz
03/01/12, 6:39 pm

does anyone know what is the catwoman code

#10

arkiPOLture
12/04/12, 6:43 am

i bought this game brand new yesterday 4.12.2012. but the code inside to play as CATWOMAN is invalid. can you help me on this. pls.