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Hacking is “a threat” not just to companies, but “to the very fabric of society,” says Hirai

Thursday, 9th June 2011 15:14 GMT By Stephany Nunneley

Sony deputy president Kaz Hirai has said attacks like the one which occurred to the firm PSN are not just a threat to companies, but a threat to “the very fabric of society,” as well.

Speaking in an interview with Guardian UK at E3, Hirai called for a global effort in the fight against data theft and external breaches and said that various governments need to step in do something about it as well.

“Just generally speaking, whether it’s PSN or any other non-Sony services, in the past week several companies and organisations also got hacked as well,” he said. “I think there are reports that the FBI got hacked. So this isn’t something that is a Microsoft issue or a Sony issue or limited to one or two companies. This is actually a lot bigger than that. It’s large enough to the extent that we’re talking about any and all companies, organisations and entities that deal in the online space – which is pretty much everyone at this stage, isn’t it?

“It’s a threat, not just to Sony or a couple of other companies, but to the very fabric of society. Therefore it requires individuals and companies to be very vigilant, which goes without saying, and we need help from various government, various enforcement agencies and legislation in certain instances as well. And this needs to be a worldwide effort.”

Hirai also defending Sony’s response time in informing customers that their data may have been compromised, saying that the firm did not wait “a week,” but were instead “very aggressive” in the way it tried to get the information out to consumers “as quickly as possible.”

“As you probably know, there are laws in a number of states in the US that have legal requirements which, in a nutshell, mean you can’t just go out there and drop a statement like that without being able to answer some fundamental questions,” he said. “You need to do your due diligence before you make a statement. We obviously wanted to make sure that we met those requirements.We also wanted, just as good practice, to try and garner as much information as possible before making any announcements.

“So I don’t think we ‘waited’ a week. I think it took a week to make sure that we had, at least what we thought was enough information that was credible at the time before we made any announcements.

“As you probably know, when we made the announcement that we restored the services, we had moved the data centres and we basically have done everything to bring our practices at least in line with industry standards or better. I’m not going to get into details of what we did and have not done for security reasons. But I can tell you that, as far as the PS3 is concerned, we’ve done everything that we thought we could to make sure we’re protecting our consumers’ data as aggressively as possible.”

Sony announced today that it will fully restore all Qriocity services today in all serviced territories, excluding Japan, meaning that all PlayStation Network and Qriocity services which were shut down on April 20 will be available.

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17 Comments

  1. G1GAHURTZ

    HACKING COULD BE A THREAT TO THE FABRIC OF THE SPACE TIME CONTINUUM!!!

    #1 3 years ago
  2. OlderGamer

    US news todays has stories of CitiBank being hacked, hundreds of thousands of Credit Card numbers comprimised.

    Kind of makes the old paper trails of the 60s look good.

    #2 3 years ago
  3. RandomTiger

    “we need help from various government, various enforcement agencies and legislation in certain instances as well”

    You mean they need to catch them or to create laws to try and put people off? The first point of failure is a security system weaker than the people who might want to break in.

    #3 3 years ago
  4. DSB

    Mastercard got hacked good a few years back. The common deniminator is that these companies don’t expose all their accounts all at once though.

    Building a system with the maximum number of contingencies is simply the only way to go for companies of that size. Don’t just let them bypass one safeguard to get to the gold, make them bypass 20, or 20,000.

    Note to Introversion Software: Make Uplink II, right now.

    #4 3 years ago
  5. OlderGamer

    DSB +1

    #5 3 years ago
  6. Mike

    Still Sony won’t accept any form of culpability, it’s a joke. You’re not victims Sony, you didn’t protect people’s information in the face of an all-too-well-known threat. Fine, companies can get hacked: maybe all companies, but none of the size and stature of yours gets hacked that easily.

    I’m will to feel sympathy, I think the latest Lulzsec attack was pathetic, but Sony needs to say “It was partly our fault” before I can empathise on any level.

    #6 3 years ago
  7. Christopher Jack

    @6, It’s happening to countless companies right now, specifically game developers. Hacking reports have sky-rocketed to an all time high lately, if you’re going to be angry at Sony, you may as well be angry at everybody else as well but no, you’re clearly an objective person.

    #7 3 years ago
  8. DSB

    @7 The outrage isn’t that they got hacked, it’s that they didn’t manage to protect their information properly.

    All companies with an internet component experience daily attacks on their servers, and as several people mention here, a lot of very big ones have even experienced breaches, but I can’t recall any billion dollar corporation actually exposing all of its accounts all at once.

    #8 3 years ago
  9. Mike

    Read what I wrote: 1. Everyone can get hacked 2. Companies with the size and statue of Sony shouldn’t be getting hacked so EASILY. 3. The fact that they owned people’s private information should’ve meant their security was top, top level.

    I didn’t say “Sony is the only company to get hacked.” I also didn’t say Sony was wholly responsible.

    Clearly you can read and respond accordingly.

    #9 3 years ago
  10. Christopher Jack

    @9, Please clarify what you mean by easy, I just wasn’t aware that you were a security expert.

    #10 3 years ago
  11. Mike

    @10: No.

    #11 3 years ago
  12. jnms

    Haha the fuckers, I’ve been waiting for this.

    Sooner or later laws will be passed that put limits on Internet access for Joe Average – all in the name of ‘security’.

    #12 3 years ago
  13. TVs Everywhere

    I love how people keep repeating that Sony wasn’t “protecting their servers properly”, without ever giving any examples or proof of this. By what standard? How exactly was their security not “good enough”? Passwords were NOT stored in plaintext, and the servers WERE up to date. So what exactly is it about Sony’s security that was lacking? Or are you people just parroting what other braindead idiots say?

    #13 3 years ago
  14. DSB

    @13 It’s just common sense. No other company that has suffered a breach, has managed to leave all of their accounts exposed at once.

    If these hackers supposedly have the knowhow to break through a properly secured system, then why hasn’t this happened to several other companies?

    It’s a very clear distinction. Where’s the other 70+ million user company that has potentially lost all of their accounts in one breach?

    #14 3 years ago
  15. Rad430

    @14 even thats not a reason that sony’s security was weak.
    there’s always exceptions.you cant tell that,can you?

    #15 3 years ago
  16. DSB

    @15 There’s no evidence obviously, but you can compare it with previous attacks resulting in breaches.

    The exception would suggest that Sonys network simply wasn’t adequate to protect the data, since there’s absolutely no precedent of any such thing happening to a major company’s network.

    There are plenty of precedents of serious breaches costing information, but none that I’ve found, of any one attack leaving all the information at risk. I’ve also never seen a breach in which the network owner couldn’t say how much information had been compromised, which further raises suspicion that their system probably wasn’t very good.

    If they can’t even detect and track the breach within their own network, how would they ever shut it down in time? Or is it simply that they knew that once the hackers were in, they could access everything? Either way, that’s far below industry standards.

    If you could prove that something like that can happen to anyone, then sure, there’s room for an exception. But if not, then you have to assume that Sony didn’t take the proper precautions based on what we do know, at least until we learn something that supports the opposite notion.

    #16 3 years ago
  17. albo88

    for me hacking is like robin hood
    everyone should experience gaming end of story

    #17 3 years ago

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