Tue, Jun 07, 2011 | 01:34 BST
Tretton apologises for PSN outage
Jack Tretton’s just kicked off Sony’s E3 press conference with a formal apology in regards to the company’s most recent PSN outage.
Referring to the media coverage of the news, the internet likes “bad news,” according to Tretton.
“Nothing pleases the Internet like bad news. So, press outlets: you’re welcome,” he said.
Tretton also thanked third-party partners, before addressing the biggest audience PlayStation has directly: its consumers.
“Without you, there is no PlayStation. I want to apologise personally and on behalf of the company.”
PSN went down on April 19 due to an external intrusion, which seen personal data of 77 million PSN users compromised. The service, following a partial return last month, was fully restored last month.
9 comments
#1
earlyrock
07/06/11, 1:41 am
He did well I think. Tretton always comes across decent. props.
#2
NightCrawler1970
07/06/11, 2:06 am
He don’t have too, most gamers are 100% behind Jack Tretton, and most gamers understand Jack… what i don’t understand the higher upper-pricks of Sony, specially that old fart(wasn’t aware of Sony outage) and comes later after 1,5 month with a lousy ass excuse….
#3
Razor
07/06/11, 3:30 am
I was pleased to see this. Good job.
#4
mathare92
07/06/11, 3:40 am
Very well done indeed. Sincere and direct.
#5
triggerhappy686
07/06/11, 6:02 am
y’know what? i love tretton
#6
sg1974
07/06/11, 7:44 am
@2 You mean Sir Howard Stringer and it wasnt his fault nobody told him PSN was breached before
#7
NightCrawler1970
07/06/11, 6:41 pm
@6, well im pretty sure that old fart(Howard Stringer) read “wall-street” news papers, or see the News that Sony was breached or is he that fucking stupid??? don’t blame the people that don’t want to inform them, im pretty sure they lost there job already….
#8
DSB
07/06/11, 7:04 pm
@6 So executives aren’t responsible for knowing what’s going on in their companies?
Sounds like a sweet gig.
#9
sg1974
07/06/11, 7:12 pm
@7 You know the thing he didnt know about was a hack (not a psn outage) over three years ago, right? Because it looks like you think he didnt know about the 2011 outage (wrong). And If someone didnt tell him about the 2008 one, its their fault *if* they lost their job (and the person responsible for that wouldnt have been a junior minion but a senior exective too)
@8 Where did I say he wasnt responsible? Do you understand the difference with (a) being responsible for something and (b) not knowing if something had happened? What I said is you cant attack someone for not knowing about something they werent told about