Tretton apologises for PSN outage

Tuesday, 7th June 2011 01:28 GMT By Johnny Cullen

Jack Tretton’s just kicked off Sony’s E3 press conference with a formal apology in regards to the company’s most recent PSN outage.

Referring to the media coverage of the news, the internet likes “bad news,” according to Tretton.

“Nothing pleases the Internet like bad news. So, press outlets: you’re welcome,” he said.

Tretton also thanked third-party partners, before addressing the biggest audience PlayStation has directly: its consumers.

“Without you, there is no PlayStation. I want to apologise personally and on behalf of the company.”

PSN went down on April 19 due to an external intrusion, which seen personal data of 77 million PSN users compromised. The service, following a partial return last month, was fully restored last month.



  1. earlyrock

    He did well I think. Tretton always comes across decent. props.

    #1 4 years ago
  2. NightCrawler1970

    He don’t have too, most gamers are 100% behind Jack Tretton, and most gamers understand Jack… what i don’t understand the higher upper-pricks of Sony, specially that old fart(wasn’t aware of Sony outage) and comes later after 1,5 month with a lousy ass excuse….

    #2 4 years ago
  3. Razor

    I was pleased to see this. Good job.

    #3 4 years ago
  4. mathare92

    Very well done indeed. Sincere and direct.

    #4 4 years ago
  5. triggerhappy686

    y’know what? i love tretton :)

    #5 4 years ago
  6. sg1974

    @2 You mean Sir Howard Stringer and it wasnt his fault nobody told him PSN was breached before

    #6 4 years ago
  7. NightCrawler1970

    @6, well im pretty sure that old fart(Howard Stringer) read “wall-street” news papers, or see the News that Sony was breached or is he that fucking stupid??? don’t blame the people that don’t want to inform them, im pretty sure they lost there job already….

    #7 4 years ago
  8. DSB

    @6 So executives aren’t responsible for knowing what’s going on in their companies?

    Sounds like a sweet gig.

    #8 4 years ago
  9. sg1974

    @7 You know the thing he didnt know about was a hack (not a psn outage) over three years ago, right? Because it looks like you think he didnt know about the 2011 outage (wrong). And If someone didnt tell him about the 2008 one, its their fault *if* they lost their job (and the person responsible for that wouldnt have been a junior minion but a senior exective too)

    @8 Where did I say he wasnt responsible? Do you understand the difference with (a) being responsible for something and (b) not knowing if something had happened? What I said is you cant attack someone for not knowing about something they werent told about

    #9 4 years ago

Comments are now closed on this article.