PSN: Sony “could well have been negligent,” faces big fine

Sony should sue these hackers!! That will teach them.

Right now, suing hackers are the least of Sony’s worries.

They’re fucked. Like proper fucked. Like f.u.c.k.e.d.

Unbelievable. Speechless. Sony is fucked.

I’ve got colleagues asking me whether they should cancel their CC’s. Fucking Danish teachers who have small kids are now worried.

Sony is fucked. Will these people ever trust them again. The news is now Global and at a grassroots, non-gamer level. Unbelievable.

Christopher Jack loves his FUD, doesn’t he?

If Sony actually had bothered to hire any security experts versus cowboys, then none of this would’ve happened. The PS3 was fairly easy for Hotz to hack once he’d set his mind to it, nowhere near the challenge of the 360 (the firmware/OS there still has yet to be touched), and they didn’t bother to encrypt things like credit card information.

I’m sorry, but that’s an idiotically amateur move. Even the most new and unwashed website owner knows that you encrypt personal credentials, because that’s just something you do. And the only person to blame for Sony’s security being a joke… is Sony.

I’ve said it before but I’ll say it again: The only people hurting Sony are Sony.

Sony has compromised the data of millions of people. They will getting sued – big time.

Ok, I love playstation. They have great games, but maaaaaan are they fuuuuuuucked…

A Sony representative needs to make a formal televised apology & a guarantee that this will never happen again due to lack of network security.

I’m getting a 360.

“A Sony representative needs to make a formal televised apology & a guarantee that this will never happen again due to lack of network security.”

If they’ve got any sense they’ll announce that they’ve got a reputable third party handling their data security and intrusion testing from this point on. It’s pretty clear they’re not up to the task.

@109 – Kevin Butler?

I got an email from Sony on the 18th which had it might be spam on it.
It looked like the normal one they send.
I don’t know what to do tbh.

Just been on to them and the guy basically said they hope to have it up and running in the next few days.

He advised me to just delete my cc account from it and change my password and email.
Don,t know if this helps or not.
Its a pain in the butt one way or the other.

THEY’VE GOT MY DATE OF BIRTH!!!!1!!

i really feel so sorry for sony and every on on PSN but i guess everyone must be more careful

well….if this ends up not ending well and in the general user’s favor, i will probably be switching all i have to the 360 and with that I will also be changing the console that i buy next generation as well.
This is a huge disappointment to me and im sure to a bunch of other fans as well. I love my PS3 and prefer gaming on my PS3 but when crap like this happens, it really speaks for the love the company has for its users. shame.

Where TEA?
Help us out here bud.

TEA wont be back for a long time Reask.
I really hope i dont have to switch everything to Xbox360 ……..
how much longer is this BS going to take Sony!!!!!

Sony are finished. Pure and simple. No one will trust their network now. Especially since XBOX has had a functioning network since 2002. I work in retail and today alone in just four hours there were five PS3s traded for XBOX 360s, and it didn’t look like that trend was slowing when I left work at 2pm.

Sony were the big bully boy for years, trashing the competition underfoot in sales, Sega almost perished, Nintendo were only saved by the gameboy. This is irony at it’s very best. It was stated more than eighteen months ago in industry magazines that if PS3 failed, there would be no PS4.

Even if there were, no one would buy it now. Sony continue to struggle to attract new and exclusive IP, they struggled to keep their network functioning, all too often I had to field complaints by customers as to why the Sony network was slow/disconnecting all the time.

It’s tragic that they were hacked, but to be so careles with my own details and the details of millions of others is inexcusable. Ask yourself this, if a bank had acted so carelessly, would you still bank with them, or would you take your business elsewhere?

Wow. It’s been my opinion that this extended outage has been completely Sony’s fault, from the strictly economic perspective that this industry is not a charity and (aside from fanboys who whine about “hackers” like they’re an anti-Sony terrorist group instead of a plague on everyone with an IP address) most people are not interested in the particulars of Sony’s sad-sack tale.

But if this is true, then the outage really is a least of the problems. And I apologize to everyone I thought was stupid for saying that

Holly shit .. OMG thiz iz terrible… omg sony.. i love u so much…. my heart is with u.. i’ll keep u in my prayer!!!

@119

So much wrong, so little time.

Sony is finished? Uh, no. When you put out better games than the competition, then you are better, plain and simple. People will forget and forgive when they’re playing good games later this year and the 360 has kinect crap and Nintendo flounders (sorry to sound like a fanboy there; I’m not, but I’m just trying to defend them here).

Sony continues to struggle to attact new IP’s and exlusives? Are you on crack? Who has more exclusive games than Sony?

Struggle to keep their network functioning? What are TALKING about? PSN has never been down like this, and why is it down again? They were freakin’ hacked and had their information stolen. They are not STRUGGLING to keep their system working, they took it down themselves. And if you have to FIELD complaints about why the PSN is slow or whatnot, you must be dealing with idiots. Anyone with knowhow about routers and such is fine; the honest truth is I’ve had less lag in my ps3 and ps3 online games than I have on the 360 (gears 2, halo 3, reach, ugh, so much lag and rubber-banding).

And you’re an expert on their system now? How exactly were they careless? If they were not hacked, they would not have lost any information. They were hacked, just like many other companies are. If you’re in the US (I’m assuming it’s just in the US) then you would have gotten like 3 or 4 emails about 1 month ago from all the credit card companies, and major retailers that have your information stating that THEY WERE HACKED AND YOUR INFORMATION WAS TAKEN. Sound familiar? Chase, Capital One, Bank of America, Best Buy, Meijer, etc. all emailed me and said the same thing they said to every other customer: your information, address, email, was all hacked and taken. Sounds very much like what happened here, except it’s a bit more serious. But I don’t blame Sony for that, I blame the hackers.

So your credit card companies HAVE acted this “carelessly,” as you put it (how is it careless again; they were attacked, it’s not their fault; that’s like blaming the person who was raped for not protecting herself/himself better). So are you going to abandon all your credit cards and take your business elsewhere for all your retail needs? They were just as “careless” as Sony.

Like I said comrade I work in retail…folks are voting with their feet. Oh and maybe I’ve missed something but what exclusives does sony have exactly, agin folks vote with their feet and their wallets, XBOX and WII outsell PS3 three to one over her in the uk, so I can’t speak for anywhere else. AND if you have been paying attention to the news channels, blame IS being laid at Sony’s fet on this….the idea being that a company based in technological advancemant should be more savvy about hacking and therefore be more attentive to such issues.

Clearly you are one of the blind devout…you have my sympathy(>:))

wow sony could lose 24 billion$$$ WOW cmon sony i thought u were the best “entertainment” system around. i mean u knew this would happen sooner or later cuz since launch sonys internet was half assed, it was very plain unlike xbox live. i dont mind paying a yearly sub for xbox live cuz the money goes to upgrading and making a better service. Plus microsoft had a good internet background with hotmail and its search engines etc…. just shows that instead of pushing 3D GAMING sony should of spent more money on there server protection and overall quality cause PSN sucks. and everyone is gettin pissed off at these hackers… maybe the hackers r helping sony by showing how easy it is 2 hack into ur systems. i hope sony can figure it out and make the upgrades. or possibly get a subscription plan for PSN so u can have money comin in to make ur services run better. looks like xbox will b gettin new users. cause if i didnt get rid of my ps3 2 years ago i sure would today

@118 And good riddance. The quality of discussion on here improves vastly when he’s not around.

Three to one in the UK, lol.
Sony exclusives, hahaha.
Oh wait, this guys being serious!?

It isn’t like accusing person who got raped that they were careless, it’s like accusing a person who talked shit with a gun to their face and was running around at 3 am in the morning in Tijuana, and then got raped that they were careless… They weren’t just hacked, they neglected a possibilty of full access to everything using a modified firmware.

I thought the only reason Sony was hacked was because a developers key was stolen. Isn’t that what allowed hackers to actually crack the security. Didn’t they only find the root keys and such through that process. I would think that without that theft their sercurity would have stayed secure enough to not suffer such a dramatic attack. They most likely wouldn’t have done so without that helping hand.

A disappointing situation for all involved, but (even though you shouldn’t have to) take the necessary precautions in relation to your payment information and you should be unaffected by what the hackers have done.

Sony aren’t finished, they’ve lost a fair bit of customer trust and most of the responses i’ve heard so far state that individuals will still purchase from PSN even if its solely just with Pre-paid or PSN cards.

We have a right to be angry, but buying into some of the scaremongering media and their catchy headlines (and in a few cases misinformation) will get you nowhere!

Oh and change your passwords for Xbox live as well. Especially if you have the same username/password combo for your Gamertag as your PSN name. EDIT: Steam too!

They didn’t neglect anything. They fought harder then any other company out there to try and prevent this. What do you think the court cases against hotz and others was really about? It wasn’t to recover financial lose but data. That’s why every single last sony protester/hater are wrong from that case. They tried to the fullest to stop this custom firmware.

However, tards that supported the efforts of hotz and other a hackers helped open this up. Sony could honestly walk away from this and the terms and conditions protect them. But, guess what? Their not! Their still fighting for the consumer and their work. Psn very well could still be up, but they had to choose between you playing call of f’n duty and making it impossible to track the problem. They choose the right thing now people can moniter their information and they can squash this matter.

They aren’t doing this for free. They are paying a lot of money out inside and outside to protect us and of course their name. A lot of you sound like xbox rage a holics, like finally you can justify paying your subs. I personally don’t care I support sonys choice.

And I completely disagree since TEA left I’ve only seen a increase in stupidity. Only a handful of people have actually given decent way for discussion

No, they totally neglected the possibility. Why did noone hack 360 firmware? i wonder. Why is there no dramatic consequences of iPhone jailbreak?

And they didn’t fight, more so gave a rat’s ass about anyone else. they were idiotic enough to sue some guy and in the end only made matters worse for themselves, which is being proven by what’s happening now. They should’ve silently and quickly contacted the evil guy, not make or allow to make a soap opera out of it.

If that’s what you call fighting then i suppose next time someone says ‘Your money or your balls’ with a gun to your face, you’ll respond with “Oh, fuck off. You are so wrong and immoral. And tell the same to your buddies.’.

Nothing you said made since daman. They did fight and they did it the legal way. Someone stole their information so what did they do? They took them to court. What did you expect them to do? Say “ummm… excuse me mr.geohotz. could you please stop what your doing and give us back our information?” Yeah, that would’ve worked out just peachy!

If someone hits my car and jacks it up, I am going to collect their insurance. If they don’t have insurance guess what? We’re going to court. Sony took the twat to court completely within their rights. And, they did that to collect anything linked to possible threats to the ps3 in its entire make up. Including custom firmwares. They took the fight and retrieved exactly what they wanted. Then twats that still supported the hackers still kept by them. Then what happened? It turned out our freedom loving friends decided they wanted to be free to pilliage our information.

Interesting that annonymous aren’t stepping up to protect the 77mill like they claimed they were fighting for in the first place. So in the end, no sony did not start this and yes they did do eEVERYTHING within THEIR power to stop this from happening.

You don’t see custom firm ware of 360? What the hell do you think enables back ups? It isn’t thestandard format of the 360. The approach from 360 to psn is completely different in terms of hacking. The 360 hackers can easily get free live and games without ms even noticing. Psn is different they couldn’t hack the console so it required just plain and simple theft.

Also, anyone who traded in their ps3′s for 360′s just for this might’ve only played cod so it sdidnt matter to them as long as they can play it. I have a friend who just bought a 360 just so he can play mw2 while psn is down. That’s just how far some people would go

Got to love how on the internet “If they have” translates to “could well have been”. Ditto the rapid spread of spurious and incorrect information. What times we live in.

One thing I will say, while I understand being hacked isn’t by choice, a nice email from Sony earlier on explaining stuff would have been nice.

Reputation wise this will be a kick in the balls for them, that’s for sure. Just when they were shaping up to have a strong year too.

Still, if they sort it out I suspect core gamers will forgive pretty quickly if they have games they want.

Let’s not forget how easily gamers forgave MS for rushing a console to market that melted if you looked at it the wrong way because they wanted the games available on the console.

Sony are ironically lucky Nintendo has the casual market at the moment though, because they will have been scared off for a while for sure.

Oh, what do I expect? Say, the same thing MS did, since they aren’t utter idiots. Contact and communicate with him. Pay him, whatever. Make as little people know about it as possible, not the other way around. Retards basically made sure everyone knows and tried to use their position (since theyARE bigger than just some guy) to intimidate him and everyone similar.

Guess what? It didn’t work.

What anonymous? Someone just ran a modified firmware. feel free to blame veryone else except the ones who were actually incompetent enough to allow everything that happened. Enjoy your SP games, devotee.

Spin sugar spin. First of, if you say hackers didn’t really need to do the same with 360, then it’s even more retarded on Sony’s part. guess what, they put the anti piracy measures above your credit card safety and or developers psn.

Although, what you’re saying is bollocks anyway. Hackers hack everything as deep as they can, if it was anywhere near possible to easily do the same with 360, it would’ve happened since 2005. And like I said, how come nothing happened due to iPhone jailbreak? The power of cell in action I suppose. Seriously, you’re basically defending Sony who made a myriad of wrong choices and didn’t foresee the obvious threats.

Besides, you, as someone who bought their gadget, shouldn’t really give a shit about anything. You shouldn’t care neither about how it works, nor about their corporate issues. Like you keep spinning, those ‘Terms and Conditions’ of yours, err sorry, theirs, they don’t really have to give a crap about you. same vice versa. Any sensible person who spent their own money shouldn’t really care.

I think their financial loss is their biggest punishment.

Daman that was utter bull. Clearly you didn’t catch what I said about 360 if they can rip the codes for free live and games then they already won that fight. Now microsoft just covers it up by throwing random bans out there to make it seem like they have it under control. Sony alertedthe consumer as soon as they possibly could it wasn’t like “oh we have this specific problem we need to shut everything done” it was “holy sh*t we might have this problem. Just to be safe shut it down.” They did exactly what they felt would protect the consumer from any/further potential harm.

You honestly show you are a xbox fanboy just trying to flame by stating “enjoy playing single player, devotee” that gave you away like a open book. Its down 7 days and will probably be down another 7 days. And guess what when its back up you will just havecome off as a retarded fanboy who wanted to ridicule the system he hates the most.

I don’t give to Sh*ts if it takes a month of playing by myself. As long as they can fix and gaurentee that my ish wasn’t leaked it is what it is. I’m not gonna. Benefit by selling my ps3 and the 65 games I have for it just because of some down time. That would be financially ignorant and irresponsible of me.

So, just stop posing and be blunt like the other good trolls and stop trying to enrage an already enraged community.

… this is boring, I don’t care myself but I feel for the people that actually used their credit cards not psn credits or disposable visas, should of been secure though sony failed there I guess, doesn’t bother me I’ll still stick with them when it comes back up, still unethical hackers are the scum of the earth.

That was certainly the most predictable.

No, quite the opposite, I ‘ve heard what you said. You state the 360 firmware doesn’t really need to be hacked since you can run pirated games without violating that layer of console. Which is true. Now, Sony chose to go with another approach, and ended up with a security which is dependent on whether you can circumvent the firmware defense. Since in the end, doing that lead to even bigger troubles than just pirates stealing Sony’s money, the result is a disaster, a failure on every level and Sony showing their complete incompetence. Fact. Notice that you can’t play multiplayer atm? That’s the result of Sony’s approach and skills. If you choose some overcomplicated tactics, you should foresee the overcomplicated threats. Thus, Sony like I mentioned they neglected the possibility of everything going to hell if the firmware is being altered. They both failed their anti-piracy agenda AND added more troubles to everyone else involved.

Now, about the devotee notion. Sorry, but I had to since you try so hard to cover their asses (for some unknown reason), and keep on bringing those ‘tards’ ‘supporting Geohot’ as well as ‘friend’ ‘who traded in their ps3′s for 360′s ‘ and the rest of those pathetic red herrings.

I don’t really care about people whom I don’t know, including Sony or anyone. So, you trying to bring up more irrelevant points is odd. I’m not sure why you’re discussing this, perhaps you just want to hear some friendly feedback, well, in that case people usually say that, not try a pathetic crusade against anything remotely disageeing with the idea of Sony fighting the good fight for the sake of their audience. I’m not laughing at gamers who can’t play omp, I’m stating obvious things about a company ‘s failure.

Also, those free (and cheap) live codes (MS points) aren’t being taken out of the system. If that is what you’re referring to, then more sad bullshit on your part. Clearly it’s not a friendly feedback you’re looking for, it’s the dissing of the other console manufacturer. And a poorly justified one at that.

The points are being stolen from people, via figuring passwords to their accounts and the such. Which is an altogether asinine analogy.

@139 stop trolling and insulting people you sad little man,for once try to keep the discussion to a level above the one you can handle.
this isn’t a fight

Uh-huh. The sad little man notion is particularly interesting, since you ‘re lurking here all the time waiting for some anti-Sony comment.

Like I said, if you act like a sony apologist and a fanatic then the discussion obviously reflects that. You silly little horny cunt

@Spiderlaw
Pity about TEA as I would have genuinely liked to get his thoughts on this one.

That’s where your wrong. My rants aren’t to protect sony but to clear up the fog in front of peoples eyes to where they truely belong. And that would be towards the hackers. From the very beginning that os was removed and this current situation BEING one of the reasons why we new sony to remove os. Ever since those arguements where people like you and others protected the custom firmware and said it couldn’t be harmful and would initially boost ps3 sales. Then people like me pointed out that the potential of cfw could far exceed the trouble of piracy.

It was known from sites that were dedicated to Tales of franchise. That they would use cfw to release private fw updates that would give english dub to japanese imports that cfw would lead to worse. A lot of people like me told everyone defending cfw that it was a terrible idea were being told it wasn’t and laughed at. Now I’m pointing out to all the asses that they can’t blame sony for trying to prevent what they overall wanted.

Me bringing xbox in is just another point towards why hacking of these consoles are killing the industry. It isn’t to point out fanboy logic. Its to point out that it only takes 1 bad hacker to ruin millions of peoples fun. I have frees that hacked live by creating live numbers so I am fully aware of the affect that is taken even towards xbl.

As for the multiplayer aspect of psn I agree but also can see since their multiplayer is based off of psn and not the console it kinda shows that the online aspect isn’t truely apart of the console. That our online is actually connected to our information and always have been. Now how to activate something that technically isn’t on your system by default seems impossible when you drop psn. Unless the games are online through the devs and not psn I can fully undertand online being down. I would expect something like mgo online to stay up because you honestly don’t need psn because you sign in through konami.

Actually when I get home I’m going to test that out because that just dawned on me.

Now, in fact i haven’t posted one comment anywhere which in any way criticized Sony’s removal of other OS due to geohotz actions. Nor did I anywhere supported him. More red herrings obviously. Or perhaps you ‘ve just made assumptions for some reason. Although, again you could argue that people who bought the console shouldn’t really be affected anyway, Even if Sony removed that feature to help you enjoy a better experience, you still shouldn’t really care. In the end, they didn’t do their job. same as rrod with 360s. You don’t really need to know why it happened, it’s a failure on MS part. Simple as.

Hackers existed, exist, and will be around for as long as gadgets are. When you choose an approach and way to implement security, and fail that with an added trouble for parties involved, you fail. Simple as. That’s what my original post said.

Again, I’m not ‘blaming’ them for trying to prevent what happenned, I criticized their approach and pointed out the outcome.

Hacking consoles is hurting the industry, no crap.

@143 you need PSN to log on to MGO unfortunately.

TBH lex imo at the end of the day this thing is quite simple in my eyes.

If I advertise as a crèche and parents entrust me with there kids I have made an obligation.
So I decide to goof off and hit the telly whist the kid in my care is out in the back garden playing.
Some creep jumps the fence and abducts the kid.
Who is at fault here?
Sure the guy that committed the offence.
But where do I stand in all of this?
Hey your honour I just couldn’t miss this episode of judge Judy and I have a 10 foot fence surrounding my garden so this should not have been possible.

End of story really imo.
You advertise a service and it instantly becomes your responsibility.
No ifs buts or maybes.

Lex don’t bother.he/she is relentless.Seems like one who gets mocked and picked on a lot in real life that takes revenge through endless debates,insulting others on the net.Sad

on another topic there’s a reason why Sony took the whole GeoHotz hack case in court.directly protect themselves,indirectly protect 3rd party devs.
if they didn’t took such measures many of those devs would have walked away from the Sony brand in an instant.
Microsoft used other methods in situations like this but they also fund devs to keep them close at some level(in a sense not backing out from Microsoft’s hacked system) something Sony is incapable of hence they chose that approach.

Then clearly you are approaching me on mistaken terms. You think my rants have been about the pure defense of sony and they are regarded more towards the ignorant statements that people are making about sony being a failure. I for one don’t believe this is a failure on their behalf, I believe it is plan and simple infiltrastion. And, I think that people are gearing their anger towards sony off of ifs and buts. I also do however see in my statement where I claimed you were one of the people hammering sony about os and that is a mistake on my part.

But, still my anger is still placed towards the hackers and the people who supported this outcome. I don’t care if you hack for your own private gain such as backups of games or movies I do however care when you take it and attack the innocent people. These hackers attacked not only sony but us as well. And anyone who owns the product doesn’t need to be going against the company. They need to be turning their attention to the hackers.

This isn’t sony vs us. This is us vs hackers and we need to support sony into finding the cunts who have out information. So if you don’t see it that way and feel I should do the opposite then we agree to disagree. Because, I’m not going to blindly attack anything or anyone. I’m going to make sure whoever did this gets the beating. So because of that I support sonys current effort to fix this issue.

@nozz really? I was looking forward to trying I just saw someone say it was working on another site

@148 Being a pretty hardcore MGO player in the past I know that you definitely have to be signed into the PSN to play it, which seems stupid considering you go through all that Konami ID n all.

:’-( that sucks I really had the hope that it would work. Figured it would be like netflix even though it request you sign in it still only used the internet. That actually would’ve been great if it did work though