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World of Warcraft data throttled by Canadian ISP

Monday, 28th March 2011 00:30 GMT By Brenna Hillier

Better send an apology bouquet to your favourite conspiracy theorist – some Internet service providers do slow World of Warcraft data.

TNW reports Canadian ISP Rogers admitted to throttling World of Warcraft when contacted by the Canadian Radio-television and Telecommunications Commission.

In its defence, the company apologised for the inconvenience and blamed recent updates to the game’s client.

The problem is said to occur when playing WoW and using peer-to-peer sharing services – such as Blizzard’s update system, which must be manually disabled in client to avoid the issue.

Rogers said it is working with Blizzard on a fix.

Throttling data speeds at the ISP’s discrimination does not breach any Canadian regulations, although the CRTC has asked Rogers to make its policies in this regard publicly available, as is required in many territories.

Online gamers regularly rage against lag caused by slow connection speeds. Rogers is one of the largest ISPs in Canada.

Thanks, Massively.

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3 Comments

  1. DSB

    Really, he wouldn’t be much of a conspiracy theorist if he was listed in the phonebook. And he probably uses 5 different e-mail addresses bounced around a couple of thousand proxies, using encrypted datastreams. And he probably has five different lairs with faraday cages in abandoned warehouse buildings and disused fallout bunkers.

    And he’s probably far too busy chasing the alien space lizards who faked the moonlanding and blew up the World Trade Center to care about flowers. That shit is HUGE.

    Yeah, I’d say most conspiracy theorists could use a hug.

    #1 4 years ago
  2. frostquake

    LOL…Remember Just Because your are Paranoid, doesn’t mean they aren’t out to get you!

    #2 4 years ago
  3. RogersMelanie

    I’m RogersMelanie and I’m with Rogers.

    I’d like to provide some details on the situation. What we know today is that there is a problem with our traffic management equipment that is inadvertently slowing the game for some customers. While we have fixed some issues with a software modification, new problems have emerged that we expect will be addressed with a second software update in June.

    We believe the problem occurs when P2P is running while simultaneously playing the game. If you are experiencing problems we suggest you turn off the peer to peer setting within the WoW game and ensure no other P2P file sharing applications are running while playing WoW. WoW does use P2P for software updates, but with this setting changed you should continue to automatically receive software updates through other methods.

    This is only a temporary solution. We continue to work closely with the game manufacturer and our equipment supplier to help resolve this issue as soon as possible. Thank you for your patience while we have been investigating issues related to World of Warcraft.

    @RogersMelanie

    #3 4 years ago

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