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Gearbox working with retailers on old pre-orders for Duke Nukem Forever

Thursday, 7th October 2010 19:29 GMT By Stephany Nunneley

dukenukem21

Gearbox boss Randy Pitchford has said the developer is working with retailers on honoring pre-orders taken for Duke Nukem Forever over the past decade.

Speaking with VG247 at a press event in London today, Pitchford told Keza Macdonald the studio doesn’t want to let down the people who preordered Duke Nukem Forever, so Gearbox has started a dialogue with retailers on how best to sort this all out.

“There are a lot of people who pre-ordered the game,” said Pitchford. “We’ve been starting to talk with retailers because we didn’t take them directly, and 3D Realms didn’t take them, it was all retailers going ‘I’m going to take this guy’s money.’

“We’ve started to engage them, saying ‘Hey, you’ve got customers who you made a promise to, and any bad feeling they have will reflect on us, so can we work together to do something for those people?’

“I don’t know what we can do yet, but something should be done for the people who pre-ordered.”

It’s awesome when a developer has the customers back, isn’t it?

Hopefully, those who pre-ordered either saved their receipts, or traded the credit in towards another game. If not, Gearbox has you covered, providing you saved the proof of purchase, obviously.

Duke Nukem Forever is out next year on PC, PS3, and Xbox 360.

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6 Comments

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  1. Max Pain

    They are realy getting into this !

    ME LIKE !

    #1 4 years ago
  2. Alakratt

    I think the only other developer that honours its customers has to be Criterion and Capcom…..



    …JUST KIDDING ABOUT CAPCOM!! They’ll charge you for breathing if they could!

    #2 4 years ago
  3. AHA-Lambda

    Nice to see them do this, was one of the first things i thought when this was announced to be released in 2011

    also, capcom = new activision

    yes i went there goddamnit!! They even have less games that i am interested in!

    #3 4 years ago
  4. NoxNoctisUmbra

    I’ll pass. Looking at the videos, its another GENERIC video game. oh thats a FPS..

    #4 4 years ago
  5. Callum

    But…its the Duke ? He’s the king?

    #5 4 years ago
  6. DuckOfDestiny

    @NoxNoctisUmbra

    Sorry but I have to disagree, it’s an old school, action packed ass-kicking simulator with modern day mechanics found in the current generation FPS games and on top of that, it has tits and lots of childish jokes.

    #6 4 years ago