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Blizzard answers Real ID community questions through Q&A

Friday, 16 July 2010 22:53 GMT By Stephany Nunneley

nuclearmeltdown

Blizzard’s sent over a Q&A regarding the whole Real ID meltdown that took place over the last couple of weeks.

In it, Blizzard tries to reassure folks and calm fears over the Facebook integration to WoW, the discarding of its plans to use real names on its forums, and just exactly what its plans are for Real ID.

The good news, is you can now “opt out of appearing on their Real ID friends’ “friends of friends” lists”, and Blizzard insists it will not allow third-parties to steal your information, while still trying to wrangle the trolls on the forums.

Here is the Q&A sent to us in its entirety:

Answers to Common Community Questions About Real ID

Since the launch of the Real ID system in World of Warcraft, we’ve received a number of questions from the community about our plans for the service, features like StarCraft II’s Facebook integration, and how we see Real ID evolving in the future. We’ve been keeping tabs on the conversations on our forums, social media sites, and fansites, and have compiled some of the most common questions to answer for you here. We hope you find this information helpful, and we look forward to hearing your feedback and continuing the conversation in the thread below.

Q: Do you have any plans to allow players to not show their real name to friends of friends while using the Real ID system?

A: As with any new feature we add to our games, we’ve been evaluating how Real ID has been used since its release to identify new functionality that would help improve our players’ experience. The in-game Real ID “friends of friends” list is designed to give players a convenient way to populate their Real ID friends list with other players they know and trust in real life, allowing them to quickly and easily send Real ID friend requests to these people without having to enter their Battle.net account names. However, we recognize that some players would prefer not to be displayed on friends lists in this fashion, so we plan to include an option that will allow players to opt out of appearing on their Real ID friends’ “friends of friends” lists. We’re anticipating this feature to be available for StarCraft II shortly after release of the game, and World of Warcraft at around the same time — we’ll have more information for you in the coming weeks.

Q: What are your plans for Facebook integration?

A: With regard to Facebook, our goal is to help Blizzard gamers on Battle.net more easily connect to their real-life friends and family. For the launch of StarCraft II, we are introducing an optional Facebook friend finder feature to help achieve this goal. The friend finder enables players who decide to use it to easily populate their Battle.net friends list by sending Real ID friend requests to the people on their Facebook friends list who have Battle.net accounts. We hope players will find this feature convenient, but it’s completely optional. In the long term, we hope to give players who use Facebook some fun, and also optional, ways to share what they’re doing in Blizzard games with their friends, similar to the optional World of Warcraft Armory integration now available, but we don’t have any specific plans to share at present.

Q: How does the friend finder in StarCraft II work? What’s sent to Facebook?

A: When you use the Add a Friend feature in StarCraft II, one of the options you’ll see is to search your Facebook friends list for people who also have Battle.net accounts in order to quickly send them Real ID friend requests. When you click this button, you’ll be asked to enter your Facebook login information, and you’ll then see a list of your Facebook friends who also have Battle.net accounts. You’ll then have the option to send any of these Facebook friends a Real ID friend request in-game. (Keep in mind that for someone to appear on the list, their Battle.net account email address must match their Facebook email address. In addition, you’ll see the names of any Facebook friends who have registered Battle.net accounts, regardless of whether they have Blizzard games attached to their account or just, for example, created the Battle.net account to make a purchase on the online Blizzard Store.)

It’s important to note that Blizzard Entertainment does not share any personal information with Facebook as part of this process. Keep in mind that as with other Real ID features such as the “friends of friends” list, our goal with the friend finder feature is to create convenient options to help players easily find people they know in real life on Battle.net without having to remember email addresses or account names. We hope players will find the feature easy to use and convenient.

Q: How can I prevent World of Warcraft add-ons from accessing Real ID first and last names without my knowledge?
A: As always, we recommend that you get your UI add-ons through reliable sources. It’s important to note that without installing a UI add-on specifically designed to retrieve that information, there’s no risk of it being accessed. On our end, we’re looking into the issue and are at work on some changes that we can make to help protect against these types of add-ons. We’ll provide further details as soon as we have more information to share.

Q: Are you secretly trying to build a social gaming platform with the new Battle.net?

A: It’s no secret — as we’ve discussed openly since we first started sharing our plans about the new Battle.net, one of our goals is for it to serve as a social gaming service for Blizzard gamers. This was a deliberate and open design decision, driven 100% by the desire to create an even better online experience for our players by giving them powerful tools to compete with and stay connected to their real-life friends and family.

Q: If my account was compromised, what information about my Real ID friends would a hacker have access to?

A: We take account security very seriously, and we offer a number of ways to help players keep their account secure, including the Battle.net Authenticator and the free Battle.net Mobile Authenticator app, available for a wide range of mobile devices. Aside from your friends’ first and last names, no other personal information is shared through the in-game Real ID system.

Q: What’s a StarCraft II “character code”?

A: When you first log in to StarCraft II, you’re prompted to choose a single character name. This is the only name you’ll use on Battle.net, and it’s tied to your StarCraft II license. In order to allow players to select any name they wish regardless of whether another player is already using the same name, we then generate and assign a three-digit character code that uniquely identifies the player. When posting on the forums of the new StarCraft II community site, players will be posting using their StarCraft II character name and character code.

Q: Will the new StarCraft II forum posting name format (character name + character code) carry over into the forum communities of other Blizzard games?

A: Following our recent decision to no longer use real first and last names on Blizzard forums, we’re still evaluating how we’ll move forward with our other forums. Our ultimate goal is still to promote constructive conversations and improve the overall forum experience for our players, and we think increasing accountability is an important part of achieving that. StarCraft II already uses a character name and character code combo in-game, which serves as a unique player identifier and fits well with our goal for the forums. World of Warcraft handles player identification differently, so we still need to determine whether adding a character code system like in StarCraft II is the best solution. Ultimately, we want to come up with a system that makes sense for each community and fits our long-term vision for the forums.

Q: Are there any plans to change the in-game Real ID system so that players will have the option to display an assigned user name instead of their real names?

A: The Real ID system is designed to help real-life friends and family who decide to use it keep in touch with each other across Blizzard games, and our goal in using real names is to ensure that players will be able to maintain long-term, meaningful relationships on the service for years to come. One way it helps make that happen is by eliminating the need to remember who, for example, “Thrall123″ really is when you see him or her pop up on your friends list again after months — or years — of being offline. Ultimately, we think this is the best way to ensure players who use Real ID are able stay connected with the people they enjoy playing with most in the long-term, and we don’t currently have any plans to change the system so it can be used with character names or alternate handles instead. That said, Battle.net is a living, breathing service that we will continue to evolve over time as we evaluate how players are using it and identify new ways to improve the experience.

Q: What plans are there to improve moderation since the use of real names on the forums has been changed?

A: Our new community sites’ forums, beginning with the StarCraft II site, will have an improved moderation system as well as a post-rating system which will help our players promote the conversations they find the most constructive, as well as help forum moderators identify quality discussions. This, coupled with the unique StarCraft II character name and code, will help us to create a more positive atmosphere based on community interaction and accountability.

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5 Comments

  1. Droid

    All this online logging of customers details has gone way too far nowadays. It’s almost as if you have to give over your credit card pin number, shoe size and blood type, just to play a new game. Then if/when their servers get hacked they point people to the hidden terms and conditions you had to agree to to install it. It’s time to boycott games like this methinks. It’s no wonder people pirate stuff.

    #1 5 years ago
  2. Grimrita

    PR stunt the whole thing? Hell, even the BBC covered this

    #2 5 years ago
  3. OlderGamer

    I would love to know what the motivating factors behind why they droped RealID. I mean really … sure we know fan pressure. But did a massive amount of wow players close their accounts? I know I did, it the only way I could think to send my message and have it heard.

    I just wonder how many other people did the same? Or did Starcraft II preorders start canceling?

    #3 5 years ago
  4. bugmenot

    Fuck you Blizzard. Fuck you and your cheap Facebook clone, and give gamers what we really want. More LAN support and less selling our personal details to every company in the world.

    #4 5 years ago
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    Major League Gaming has announced the full schedule for the 2015 Call of Duty: Advanced Warfare MLG Pro League. The eSpots firm revealed two more seasons of Pro League, a live Relegation tournament for Season Three, and a season ending World Championship with $250,000 up for grabs You can watch all the action on MLG.tv […]

  • Happy Birthday PlayStation 2, you are almost old enough to drive

    Amidst all the GDC 2015 hoopla today, we forgot to wish PlayStation 2 a Happy Birthday. The system turned 15 years old today, going by its March 4, 2000 launch date in Japan. It was released in the west that autumn, and had shipped 100 million units in less than six years post launch. PS2 […]

  • Here’s what the final version of Valve’s Steam Controller looks like

    A look at the updated Steam Controller has surfaced via a hands-on post from Polygon. Valve said what you see in the images below is the final version of the controller. The controller has gone through numerous revisions since it was first revealed, but it seems Valve has decided on two touch pads which work […]

  • The Sims, SimCity developer closed down

    The Sims 4 developer Maxis has been shuttered, EA has confirmed. The Sims, SimCity and the rest of the Sim franchise has traditionally been helmed by Maxis, which had its flagship studio in Emeryville, California. Now EA has confirmed with Kotaku that this studio is being closed. “Today we are consolidating Maxis IP development to […]

  • Gigantic MOBA coming to Windows 10 and Xbox One with cross-play

    Today during GDC 2015, Microsoft announced that the new IP from Motiga called Gigantic will be cross-play enabled. Slated for Windows 10 and Xbox One, the five-on-five third-person battle arena game allows the player to select from an array of heroes with distinctive powers and play styles. Players will then make their way through areas […]

  • Here’s a look at Unreal Tournament DirectX 12 gameplay

    Epic Games is creating Unreal Tournament using Unreal Engine 4 running on DirectX 12, which Microsoft says “sets a new bar for visual fidelity.” DirectX 12 is a single API developers can access across Windows devices, which can result in a 20% improvement in performance over DX11 running on the same machine. The Unreal Tournament […]

  • Wireless adapter for Xbox One controllers out later this year

    Microsoft announced at GDC 2015 today it will that all wireless Xbox gaming accessories will be designed for and supported on both Xbox One consoles and Windows 10 PCs moving forward. Later this year, a wireless adapter will be released, allowing current Xbox controllers and future devices to be used wirelessly on PCs. This will […]

  • Microsoft offers up more details on Spencer’s GDC 2015 talk

    Microsoft has provided more details on Cross-Buy functionality between Windows 10 and Xbox One as well as the Xbox Live SKU and other announcements made during Phil Spencer’s talk today. During the session, the head of Xbox shared “the next step” in the company’s plans for a unified platform across all Windows 10 devices which […]

  • Wasteland 2 is coming to PlayStation 4 this summer

    Wasteland 2 is coming to PlayStation 4 as a Game of the Year Edition. inXile Entertainment announced the news on the PS Blog, noting the edition contains enhancements and improvements. The game has been ported to Unity 5, which was announced over the weekend, providing upgraded visual effects, “improved character models, upgraded environments, and Unity […]

  • Cross-Buy detailed for Windows 10 and Xbox One; Elite: Dangerous coming to Xbox One

    During Xbox boss Phil Spencer’s session at GDC 2015 today, it was announced Elite: Dangerous would release on Xbox One. Spencer also outlined cross-buy functionality across Windows 10 and Xbox One. Spencer’s talk started off with Frontier Developments announcing Elite: Dangerous for release this summer as a console debut on Xbox One, suggesting the Elite: […]

  • Longbeards Culture Pack available now for Total War: Attila

    The Longbeards Culture Pack is now available for Total War: Attila and it comes with three new playable factions. The Langobards, the Burgundians and the Alamans can be played in both single and multiplayer campaign modes as well as custom and multiplayer battles. A new feature called The Lay of Ybor is also included. It […]

  • Nvidia unveils Titan X as world’s “most advanced GPU” – video

    Nvidia revealed Titan X as “the world’s most advanced GPU” during Epic founder Tim Sweeney’s State of Unreal session a t GDC 2015 today. Nvidia CEO Jen-Hsun Huang took the stage during the panel stating it contains “8 billion transistors,” and has 12GB of RAM. Pricing wasn’t announced, but it was rumored back in January […]

  • Steam sale discounts titles announced for SteamOS

    With many of the year’s most popular games heading to SteamOS, Valve has decided to host sale in celebration. Here’s a short list of titles on sale. The full list of PC, Linux, Mac and SteamOS discounts can be found through the link. The Banner Saga Borderlands: The Pre-Sequel Middle-earth: Shadow of Mordor Batman: Arkham […]

  • PayDay 2 announced for SteamOS, celebrating with franchise sale

    PayDay 2 is coming to SteamOS, Overkill has announced. Still under development, a release date will be announced at a later date. “Making sure PAYDAY 2 is available on SteamOS felt like a no-brainer,” said Bo Andersson Klint, CEO of Starbreeze in the press release. “With PAYDAY 2: Crimewave Edition coming to the next generation […]

  • Magicka 2 has a release date and a crazy new trailer

    Magicka 2 has a release date for PC and the PlayStation 4, and Paradox Interactive has released a trailer featuring “Vlad’s latest lyrical triumph,” which is his rendition of the Game of Thrones theme. Magicka arrived on PC and PS4 May 26 and the game can be pre-ordered on PC beginning today, with PS4 pre-orders […]

  • Nintendo eShop schedule: Don’t Starve: Giant Edition, Never Alone, others

    Nintendo has sent over a list of titles heading to the eShop in 2015. The schedule contains titles such as Affordable Space Adventures, Runbow, Swords & Soldiers 2, Don’t Starve: Giant Edition, Never Alone and Mario vs. Donkey Kong: Tipping Stars. Below a preliminary list of games scheduled to launch in the Nintendo eShop on […]

  • Week 8: Can you win the weekly VG247 GTA Online playlist? Play tonight at 8pm UK time!

    We’re hotdogging tonight. I don’t even know what that means. Eight weeks of ridiculous death. Such a brave, true milestone. We’re going to celebrate two entire months of playing weekly GTA Online playlists with VG247 readers with Hotdogging, a set of six jobs I named completely at random. This one ends with a straight-up border […]

  • Puzzle platformer Four Sided Fantasy coming to PC, consoles in early 2016

    Curve Digital and developer Logan Fieth’s studio Ludo Land are bringing puzzle platformer, Four Sided Fantasy, to PC all major consoles in early 2016. Ludo Land are developing the PC version, with Curve Digital handling the console and Vita versions. Four Sided Fantasy tasks players with venturing across “dreamlike levels” by controlling and manipulating the […]

  • Tropico 5 arrives on PS4 in April – video

    A release date for Tropico 5 on PlayStation 4 has been announced. This is the franchise’s first foray onto PlayStation consoles. It arrived in Europe on April 24 and in North America on April 28. A Limited Edition has also been announced, and it includes The Big Cheese DLC and the Bayo Del Olfato sandbox […]

  • Metal Gear Solid 5: The Phantom Pain Limited Edition PS4 releasing in Asia

    A limited edition Metal Gear Solid 5: The Phantom Pain PlayStation 4 system will be released in Asia. The system and its DualShock controller were designed in collaboration with Konami Digital Entertainment and targeted for the Asia region, per Gematsu. It will be released as part of PS4 Metal Gear Solid 5: The Phantom Pain […]

  • This video shows Sid Meier’s Starships being played on iPad

    Sid Meier’s Starships will be released on iPad alongside Mac and PC, and to give you an idea on how it plays on the tablet, a new video has been released. Watch below as Pete Murray and lead producer Stuart Zissu show off the iPad version. The 4X space-strategy releases on March 12.

  • Wolfenstein: The Old Blood announced as standalone prequel to Wolfenstein: The New Order

    Wolfenstein: The Old Blood, a standalone prequel to The New Order, will release May 5 on PC, PS4 and Xbox One. The game takes pace in 1946, and and players take on the role of B.J. Blazkowicz as he embarks on a two-part mission in Bavaria. Part one, Rudi Jäger and the Den of Wolves, […]

  • Observer Mode coming soon to Evolve as a free update

    Observer Mode will be released for Evolve as a free update for all platforms, 2K and Turtle Rock have announced. The community feature was designed to give Evolve players the ability to observe and add commentary as well as livestream, allowing a sixth user to “passively enter a custom game” with the ability to switch […]

  • Dragon Quest Heroes and PS4 top Media Create charts in Japan

    The PlayStation 3 and PS4 skus for Dragon Quest Heroes were the top sellers on the Media Create charts in Japan, moving a combined 594,749 units. Elsewhere on the chart, The Legend of Zelda: Majora’s Mask 3D was in third place with 39,751 units moved, and last week’s top seller, God Eater 2: Rage Burst, […]

  • Watch Hideo Kojima answer lots of your burning Phantom Pain questions

    What’s better than learning the official release date of MGS5: The Phantom pain? Hideo Kojima talking more about it, of course! Hideo Kojima has decided to answer a few fan questions about Metal Gear Solid 5: The Phantom Pain, to help boost everyone’s hype to insane levels. He talks about the game’s story, his relief […]

  • MGS5: The Phantom Pain Day 1 and Collector’s Edition revealed

    Konami has officially revealed the release date of Metal Gear Solid 5: The Phantom Pain alongside the game’s Day 1 and Collector’s Edition. Metal Gear Solid 5: The Phantom Pain will release September 1, worldwide, as previously leaked. It will be available on PlayStation 3, PlayStation 4, Xbox 360, and Xbox One. The PC Steam […]

  • EU Club Nintendo: Legend of Zelda: A Link Between Worlds soundtrack back in stock

    Club Nintendo members in Europe can once again pick up The Legend of Zelda: A Link Between Worlds soundtrack. For 3000 Stars, members of the program will receive the double-CD soundtrack which features 89 tracks with liner notes from Ryo Nagamatsu and 12 sheet music excerpts. It also comes with 16 Milk Bar Musician pieces. […]

  • HTC apologises over “confusing” Half-Life VR comments

    HTC has misspoke when it talked about Half-Life coming to VR headset Vive. HTC chairwoman Cher Wang has apologised over the comments she made yesterday about the possibility of Half-Life coming to Vive, the VR headset it’s manufacturing with the help of Valve. Sources close to Valve, have indicated to the BBC that the developer […]

  • What do Heists and Daily Objectives tell us about the future of GTA Online?

    Daily Objectives could be more important to GTA Online than Heists. These theories and more, from a giddy Matt Martin. Yesterday Rockstar dropped a bombshell. Not only is it releasing Heists next week – the mythical 4-player missions for GTA Online – but it’s also going to be introducing daily challenges and more modes to […]

  • Breaking down Hardline Premium, is it worth it?

    Having been announced just a few days ago, the Premium service for Battlefield Hardline has been a topic of constant debate among the Battlefield community. Many look at Hardline as a Battlefield off-shoot that will just tide everyone over until Battlefront comes out in the fall. EA has other plans however, announcing a $50 Premium […]

  • Watch Dogs sold more than GTA 5 and FIFA 15 in Australia in 2014

    Watch Dogs outsold GTA 5, and FIFA 15, at retail in Australia last year. According to data obtained by the Interactive Games & Entertainment Association (IGEA) from the NPD Group Australia, last year’s year retail sales charts look a bit different in Australia. The top-selling game was Call of Duty: Advanced Warfare, followed by Watch […]

  • Watch PC footage of The Witcher 3: Wild Hunt from GDC 2015

    The Witcher 3: Wild Hunt has a new gameplay video available that shows a bit of action from the PC version. The video below was captured from Nvidia’s GDC conference live-stream. Developer CD Projekt RED was on hand to show off The Witcher 3: Wild Hunt‘s graphical prowess running on a PC. Thanks, GamesHQMedia.

  • Dying Light: Hard Mode and Ultimate Survivor Bundle out March 10

    Dying Light’s second DLC drop, the Ultimate Survivor Bundle, and the free Hard Mode, have been given a solid release date alongside a new trailer. Dying Light developer Techland has confirmed that the Ultimate Survivor Bundle, the game’s second DLC drop, will release March 10. The DLC is part of the season pass, but will […]

  • Exploration puzzler Ether One is coming to PlayStation 4

    Ether One, the first-person exploration game that puts you in the minds of other people to help change events of their past is coming to PlayStation 4 this year. Ether One is coming to PlayStation 4 this year, developer White Paper Games announced at GDC 2015. A retail version will also be available alongside the […]

  • Larian “murdered” Divinity: Dragon Commander to focus on Original Sin

    Divinity: Original Sin developer Larian talked very candidly about the business side of development and the many unfortunate events that took place for the game to come out as it did. Larian Studios founder Swen Vincke gave a post-mortem on the troubled development of Divinity: Original Sin, and how it managed to overcome all of […]