Fri, Sep 18, 2009 | 12:32 BST

BBC pushes YLOD PS3 failure issue beyond Watchdog special

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The BBC has published a page on Watchdog’s website responding to a letter issued by SCE UK boss Ray Maguire yesterday on the subject of YLOD.

“Sony dislikes the term ‘the yellow light of death’, since it implies a single fault is afflicting all consoles,” said the corporation.

“It says the flashing yellow light is a ‘non-specific fault indicator that can be triggered in a range of different circumstances.’ Sony adds that the yellow light could indicate a problem caused by ‘any one of a range of issues that may inevitably affect any complex item of consumer electronics’.

“So if there isn’t one single thing that’s causing thousands of machines to stop working, why does it appear that one single repair appears to get them working again?”

Watchdog made a frankly laughable effort at highlighting the issue in a show last night. It claims more than 150 viewers have been in touch about the problem, which appears to largely affect the 60Gb launch machine.

Maguire said yesterday that “fewer than one half of one percent of units have been reported as failing in circumstances where the yellow indicator is illuminated.” To date, around 2.5 million PS3s have been sold in the UK.

Thanks, rrod360lol.

23 comments

#1

Freek
18/09/09, 12:32 pm

Interesting article about failure rates in general:

http://www.eurogamer.net/articles/digitalfoundry-system-failure-article

Watchdog might have made a mess of things, but Sony might actually not be telling the whole truth either.

#2

Psychotext
18/09/09, 12:36 pm

The writeup on BBC site seems to be a fair bit better than the show was last night.

#3

Patrick Garratt
18/09/09, 12:38 pm

To say the least.

#4

OrphanageExplosion
18/09/09, 12:46 pm

The only thing missing from the Watchdog page is the cause of YLOD/RROD – extreme heat build-up/cooling down, causing solder joints to break and motherboards to bend.

It won’t happen overnight. It might not happen at all. But if it is going to happen, it’ll probably happen after Sony’s warranty has expired.

This is what is inherently wrong with Sony’s position here – the consumer is not at fault, it happens through the process of playing games which is what the machine was designed for, after all.

#5

Lutz
18/09/09, 12:48 pm

“Thanks, rrod360lol.”

Gotta love that in the PS3 article about YLOD. :D

#6

Tonka
18/09/09, 12:51 pm

OMG, the PS3 really is shit, isn’t it?

#7

Robo_1
18/09/09, 12:51 pm

LOL, the mods on that page are busy I see :) .

#8

Patrick Garratt
18/09/09, 12:54 pm

Bloody hell. Half the comments have been deleted.

#9

OrphanageExplosion
18/09/09, 1:12 pm

The SDF has mobilised!

[MrBurns]Smithers, release the hounds…[/MrBurns]

#10

seregrail7
18/09/09, 1:21 pm

“So if there isn’t one single thing that’s causing thousands of machines to stop working, why does it appear that one single repair appears to get them working again?”

Didn’t they see Watchdog last night? The single repair only fixed 7 out of 11 consoles.

#11

Psychotext
18/09/09, 1:29 pm

Over at the page linked in this article they said that it got all 16 of the machines they repaired working again… albeit temporarily in some cases.

#12

Psychotext
18/09/09, 1:31 pm

Talking of which…

“I was very dissapointed in watchdog (BBC) when i watched this. Ive been a gamer for years now and know my facts and information. And Sony playstation as a very high reputation for building quality products.”

Quality… yes. Reliable… no. :P

#13

DexxaxeM
18/09/09, 2:29 pm

Yes, ok.
But the truth is that the failure rate is a much more big and real issue!
Again, look at this:

http://videogame-market.blogspot.com/2008/04/truth-behind-ps3-failure-rate-plague.html

Maybe we should thanks also BBC if Sony will decide to extend the warranty period!!!

#14

elronathon
18/09/09, 2:39 pm

Oh for godsake, think of it this way…

How many bits of tech kit can you buy today that have as (comparitively) high chance of failure as a 360 or a PS3? They are both clearly inherently dodgey bits of kit.

Buy a digital camera for £200 that dies in a year? you should be mortified. The same for a TV, Stereo, an MP3 player.

Why so different for this gen of consoles?

edit:added a comma :)

#15

El_MUERkO
18/09/09, 2:47 pm

bbuuurrrrrrrrr!

#16

Johnny Cullen
18/09/09, 4:25 pm

Who wants to bet that half of those deleted comments are either from the SDF or gamers who though the BBC’s piece was shit?

#17

Jadeskye
18/09/09, 4:27 pm

The x-sucks 3-shitty and the Pissy 3. Woot!

This generation has had a terrible rep for hardware failure though.

#18

Filofax
18/09/09, 4:27 pm

@Freek

Digital Foundry are about as reliable as Watchdog.

#19

Cort
18/09/09, 6:18 pm

Digital Foundry claim that YLoDs happen as often as RRoDs. Tells you everything you need to know about Digital Foundry.

#20

reask
18/09/09, 6:51 pm

@ cort and filo
So Digital Foundry say something bad about the cell and that makes them unreliable?

The guy seemed to be just telling it as it was from his experience.
I mean I am not trying to come down on Sony here but truth be told I would find them to be no better or worse than MS for spin.
That is what companies do all the time.
Deny and deny until there brought screaming and kicking to the truth.
Which is what happened to MS.

I mean maybe Sony are correct and this thing is been overblown but essentially this guy is saying they both suffer from the same type of problem.

Didn’t the RROD take a long time to eventually come out in to the open?

#21

Cort
18/09/09, 7:42 pm

^ No, they come up with a bullshit claim about the PS3 (that YLoDs are as prevalent as RRoDs) that not even MS would make and fail to support it with any useful evidence or facts. That’s why I regard them as unreliable.

#22

Cort
18/09/09, 7:45 pm

And a less than 0.5% failure rate is a non-story.

Buy a digital camera for £200 that dies in a year? you should be mortified. The same for a TV, Stereo, an MP3 player.

Why so different for this gen of consoles?

It isn’t different – for Sony and Nintendo products at least. You talk as if PS3s are failing everywhere and failures in cameras, mp3 players etc are unheard of.

#23

mthomo
25/11/09, 5:44 am

The issue in Australia at least seems to be the lack of ability in SONY’s service centre to repair the failed PS3s. I have had 3 failures in 2 months, others are on their 6th.

EG – I am the OP here: http://forums.whirlpool.net.au/forum-replies.cfm?t=1315895#r1

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