Wed, Dec 17, 2008 | 06:55 GMT
Scratched 360 discs worry less than 1% of 360 userbase
Microsoft has told Edge that less than 1 percent of Xbox 360 users ever contact the firm with concerns about their machines scratching discs.
The claim’s been made after news yesterday that a US suit’s claiming Microsoft was aware the machine could damage discs if moved when switched on.
“While we have had some users contact us with concerns about scratched discs, it is much less than 1 percent of the total Xbox 360 user base,” sad an MS rep.
The rep continued, “Xbox 360 is designed so that it will not damage a game disc as long as the console is not moved while the disc is spinning. Too much movement of any game console, not just Xbox 360, can cause scratches on a disc.”
More through there.
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Posted in: Hot, Microsoft, Xbox 360
Tags: scratched discs
8 comments
#1
Mad-elph
17/12/08, 7:43 am
Its a percentage they can be happy about, instead of 70%, which is neither market share nor reliability.
I would wager that a small number of Wii and PS3 users have abnormal problems too, its part of the grind in mass production.
The sad part is that you have to pay to have your disc replaced if destroyed.
#2
Shatner
17/12/08, 8:30 am
Apparently, 360′s global installed userbase is around 25 million. So one percent of that is 250,000. I’d do what MS has done though and call it “less than 1%”. Sounds better.
Also: people are stupid.
#3
Robo_1
17/12/08, 8:41 am
Fool me once, shame on you:
“It’s important to note that there is no systemic issue with Xbox 360 – each incident is unique and these customer inquiries are being handled on a case-by-case basis.”
Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is “significantly lower” than the CE industry average of between 3 and 5 per cent.”
(source: http://www.gamesindustry.biz/articles/microsoft-responds-to-watchdog)
Fool me twice, shame on me.
#4
Tonka
17/12/08, 8:47 am
3 – 5%
#5
SWiSS BOSS
17/12/08, 9:00 am
so only 250000 people are so bloody stupid to turn their 360 while in use…GREAT
#6
Tiger Walts
17/12/08, 9:10 am
0% of statistics placate internet trolls.
#7
G1GAHURTZ
17/12/08, 9:14 am
76% of statistics are total fabrications.
#8
airdom
17/12/08, 5:02 pm
well that’s 250000 stupid people haha