Sections

EA details fixes for broken Red Alert 3 serial keys

Thursday, 30th October 2008 17:12 GMT By Patrick Garratt

redalert32.jpg

As reported by Joystiq, EA’s moved to fix a couple of serial key issues with Red Alert 3.

Some people were getting their key pinged back with “invalid,” while others were shy of a digit for their 20-number code.

From this post on the EA forums:

  • Invalid key issue: EA says the issue should be resolved by now. It involved a “small amount” of keys not being pre-loaded to the company’s “backend.” Coincidentally, the same place where customers probably felt like they were kicked.
  • Manual has 19 digits instead of 20: Either click here to contact customer service, or resolve the issue by trial and error. The only thing missing is the last digit, which is either “a number from 0 – 9 or a letter from A – Z.” That leaves only 36 possibilities.

So there you are. Go get strategizing.

Latest

3 Comments

  1. scuz

    leaving only 36 possibilities is a good thing?

    shocking.

    #1 6 years ago
  2. angryDave

    You all will get a kick out of this one … Me also cursed with one of the 19 character serials called customer support not once but twice and finally after uploading a pic of my manual they gave me a new serial code. Great Installed thegame played a couple campaigns … triedskirmish everythings great go to get online …. Invalid serial key … but wait this code was just generated …

    Now Remember: this is a separate issue:
    Invalid key issue: EA says the issue should be resolved by now. It involved a “small amount” of keys not being pre-loaded to the company’s “backend.”

    But now they are introducing more new keycodes that are potentialy not being added to to the general pool of valid “online serial numbers”

    so now I could potential be in an endless loop with customer support get this damn game online….

    If anyone else has been through this please share your thoughts…

    BAH!!

    #2 6 years ago
  3. patlike

    :(

    #3 6 years ago

Comments are now closed on this article.