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Tesco sends second customer email about Saints Row price balls-up

Wednesday, 15th October 2008 10:59 GMT By Patrick Garratt

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Come on, Tesco. You can do better than this. The retailer has sent out another email to customers who bought a copy of Saints Row 2 for £16 from its website yesterday, only to be later told the firm had “not been able to obtain an item in your order”. This was shortly after the price went back up to £40.

Tesco’s first email said, “We apologise”. This one says, “We sincerely apologise”. Maybe the third one will say, “We’ll give you the product we advertised at the price we advertised it at.”

Nah. Course not. Thanks, ecu.

Thank you for your recent order for the Saints 2 Row PS3 game from Tesco.com.

Unfortunately, there was an error in the price at the time that you placed your order, and as a result we have had to cancel your order. Please refer to our Terms and Conditions on the Tesco.com entertainment site for further details of our acceptance policy.

If you would like to re-order the product, it is available on our website for £39.97.

We sincerely apologise for any inconvenience this may have caused.

Kind regards

Tesco Customer Service

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5 Comments

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  1. Syrok

    I wonder if the Saints have a chance against Cambridge or Oxford. :)

    #1 6 years ago
  2. Axle

    I’ve got a general question about SR 2: Does anyone know if it have same screen co-op? The reviews don’t make it clear and it’s something that Crackdown would have benefitted from.

    #2 6 years ago
  3. Gekidami

    No, SR2 only does online and system link, but no split screen, like most open world games really.

    #3 6 years ago
  4. Axle

    Cheers G.

    #4 6 years ago
  5. airdom

    i rented it hoping there would be split screen co-op to play with my gf but i got f*cked over lol ;) and for this ”deal”…they can’t cancel orders like that. if you advertise something, and you buy it, well its yours for the price you paid. there are laws protecting consumers you know!

    #5 6 years ago