Story by Mike

Tue, Oct 14, 2008 | 22:33 BST

Tesco sending out Saints Row 2 order cancellation emails

Tesco is now informing all those who took advantage of the seemingly fantastic deal of Saints Row 2 PS3 for £15.97 that the order is cancelled.

The mail reads:

Dear Mr ——-,

We are sorry to inform you that we have not been able to obtain an item in your order.

Don’t worry, we won’t charge you for this item, but this may affect some of the promotions in your order.Your new order summary is shown at the foot of this email.

The item that we were unable to obtain is:

1 x Saints Row 2
Cancelled on Tuesday 14 October 2008

We apologise that we have been unable to fulfil every item in your order on this occasion, but hope that you will return to shop with Tesco.com Entertainment in the future.

Kind regards,

Tesco.com Entertainment

It was bound to happen in the end after the retailer raised the price to £39.97 earlier this morning.

Bet they could “obtain the item” for those who paid fourty quid for it.

Thanks, ecu.

By Mike Bowden

23 comments

ecu
14/10/08, 10:31 pm

I’m actually a bit disappointed! For the briefest moment, I thought I might actually get it.

I bet they receive 1/20th of the orders they had last night. In fact, I find it hard to believe anyone would actually buy a regularly priced game from Tesco.

Hunam
14/10/08, 10:34 pm

Yep, just got the e-mail also.

Oh well. Was only gonna get the game at the price listed.

morriss
14/10/08, 10:35 pm

yeah. It’s out of order, I reckon. They lie too. Of course they can obtain it, it’s lying there in the stock room. Just admit it and say we ballsed up, are under no legal obligation to honour the deal and have chosen not to do so.

Hunam
14/10/08, 10:37 pm

I might give them a ring tomorrow regarding this, I’ll let you know what they say.

morriss
14/10/08, 10:45 pm

yeah please do.

ecu
14/10/08, 10:50 pm

Reckon if we make enough noise we could get this on Watchdog? On the basis that they’re lying cunts, that is.

morriss
14/10/08, 10:52 pm

JPickford
14/10/08, 11:06 pm

I blame pat

morriss
14/10/08, 11:06 pm

Yeah!

It’s his fault. I hope he’s proud of himself.

#10

Hunam
14/10/08, 11:17 pm

Yeah, pat, ruining it for everyone. THQ seem to be giving the game away left right a centre, try and snag a few for us and we’ll let you off.

#11

pleasant_cabbage
14/10/08, 11:22 pm

Heh
I got the email too.

I think the wording is a little naughty (unable to obtain indeed – so it isn’t for sale at all?) but that’s life.
Or free publicity

#12

cachucha
15/10/08, 2:31 am

sue!

#13

morriss
15/10/08, 7:12 am

I see Pat hasn’t apologised yet.

#14

Shatner
15/10/08, 8:26 am

The media never apologise morriss. Apology suggests accountability.

hmm.. do I add a smiley or not??

#15

ecu
15/10/08, 10:48 am

Tesco have sent me another email about the cancellation. They must have read this news article.

Dear Mr —-

Thank you for your recent order for the Saints 2 Row PS3 game from Tesco.com.

Unfortunately, there was an error in the price at the time that you placed your order, and as a result we have had to cancel your order. Please refer to our Terms and Conditions on the Tesco.com entertainment site for further details of our acceptance policy.

If you would like to re-order the product, it is available on our website for £39.97.

We sincerely apologise for any inconvenience this may have caused.

Kind regards

Tesco Customer Service

Saints 2 Row. Well, at least they tried.

#16

Newbie101
15/10/08, 10:48 am

We have your email address now, thank you.

#17

patlike
15/10/08, 10:57 am

I’m sorry to everyone. Apart from Shatner.

#18

Shatner
15/10/08, 10:59 am

DISCRIMINATION!

It’s ok really pat. The only thing you have to apologise to me for is morriss.